Download a PDF version of the newsletter here.
Upcoming trainings
We currently have a number of FMIC training scheduled. Due to the current COVID-19 situation trainings may be postponed or cancelled. We will advise you if this is to occur.
The Events Calendar hosts information on upcoming training events. The calendar can be found at www.tepapahou.co.nz/events.
Online Learning Platform
FinCap has worked with Community Heart online learning platform to develop training modules. All people who have listed their details with FinCap have automatic access to that platform.
Cost – understandably the cost of the platform, maintaining it and developing training is high. We have organised a Koha button at the end of each module hoping that services will contribute to the cost so we can keep developing more modules.
The platform will be accessible in September. More to follow in the September newsletter so watch this space.
Modules include:
- Te Whare Tapa Whā
- Fonofale
- Culturally Sensitive Practice
- Models of Support
- Negotiation
- Stress Management
- All About Advocacy
- Checking Benefits, Entitlements and Tax
- Applying Consumer Rights and Remedies
Training about changes to laws about credit contracts
The Commerce Commission is offering credit training sessions through workshops nationwide or by webinar for those unable to attend a workshop.
The training will focus on enabling you to better help your clients, what to look out for and what to do about the problems you encounter
Invitations will be sent in September to register. There is no charge to attend workshop or webinar training sessions.
Topics include:
- Overview of the credit law changes and regulations
- What the changes mean for borrowers and their advocates
- Case study sessions and what to look out for
- How to help clients who are experiencing COVID related financial hardship
- The Commission’s role and how we work the consumer advisory sector
- Your input into updating Red Flags – what’s working, what’s not
- Empowering advocates to share the range of issues observed in their roles
- Q&A interspersed throughout the training
Morning tea and lunch will be provided at the workshops.
The training will be held over the months of October and November on the following dates:
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Training workshops |
10.30 am – 3.00 pm |
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Dunedin |
Tuesday 13 October |
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Christchurch |
Tuesday 20 October |
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Wellington |
Wednesday 28 October |
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Auckland |
Tuesday 3 November |
|
Hamilton |
Wednesday 11 November |
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Rotorua |
Tuesday 17 November |
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Webinar presentations 10.30 am – 1.00 pm |
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|
Via Microsoft teams Thursday 15 October |
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Via Microsoft teams Thursday 22 October |
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Via Microsoft teams Thursday 29 October |
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Training about Work and Income Entitlements
The benefit system is constantly changing. We are currently seeing a number of people accessing benefits for the first time. This means we need our knowledge and skills to be as up to date as possible so we can provide the best support to those navigating this system.
Kathryn Burton is running two Zoom trainings to upskill Financial Mentors.
Work and Income Entitlements
This four hour Zoom workshop will cover:
- The range of core benefits available
- Supplemental assistance and it’s eligibility criteria
- Common problem areas within the benefit system and how to avoid them
- Introduction to the Review of Decision process
Dates: Thursday 3 September and Thursday 1 October 9am – 1pm
Cost: Fincap are supporting these sessions with a subsidy.
Financial Mentors can attend for just $40 per person + GST
Other staff are welcome at $80 per person + GST
You can contact Kathryn who will send you the link to register online. kathrynburton@xtra.co.nz
Work and Income updates
This two hour Zoom workshop will cover:
- The Covid-19 Income Support package (updated)
- Changes to existing benefits since December 2019
- New support introduced since October 2019
- Calculating Accommodation Supplement for non-beneficiary clients
- An in-depth look at the Review of Decision process
Dates: Thursday 17 September and Wednesday 21 October 9am – 11am
Cost: $40 + GST per person
You can contact Kathryn who will send you the link to register online. kathrynburton@xtra.co.nz