Good practice guides

Client Outcomes Measurement Tool
Record keeping and Data Protection
Advocacy
Building Financial Capability (BFC)
- Building Financial Capability in a Nutshell
Financial Mentoring
Credit contract
Credit record
Cultural approaches
- Working with Islamic clients
- Information sheet on Islamic finance
Debt
Dispute resolution
- What is the difference between the Commerce Commission and Dispute Resolution Schemes?
Employment
- Supporting your clients with their employment rights
Insolvency
Legislation
Microfinance
- Know when Microfinance is the answer
- What is Microfinance?
MoneyMates
- Top Tips for MoneyMates Facilitators
- Talking points for MoneyMates
Phone / Internet
- Helping a client to reduce their phone or internet bill
Electricity (Power)
Tenancy
- Tenancy Disputes in Aoteoroa New Zealand
- Tenancy Law in Aotearoa New Zealand
Good practice guides

This website is made available for financial mentors by the National Building Financial Capability Charitable Trust (NBFCCT).

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